Confirmation of order on e-paint.co.uk implies acceptance of the following terms and conditions:

Payment

Payments must be by valid credit or debit card. Invalid or out of date cards will not function on this site.

The following credit/debit cards are accepted:

• Visa

• MasterCard

• Diners Club

• Solo

• Switch

Handling

A handling charge may be included on all or some orders. Any charge is displayed prior to checkout.

Price

The price for the order is that ruling at the time of order placement. The price and the terms and conditions are deemed to be accepted the time of confirmation of order.

VAT

VAT is not itemised on reciepts. e-paint.co.uk is not registered for VAT.

Colour

The colours shown on this web-site are for guidance only and will vary depending on monitor and browser type. Colours shown should not be taken as a representation of the true colours or finish of the products.

In addition, the colours of the products from this site may vary from the standard colour references (eg RAL, BS etc.) or from other products of the same colour designation. e-paint.co.uk does not accept responsibility for any variation in colour or finish between product ranges and/or suppliers or from variations in colour or finish between or within batches of product from the same supplier.

Finishes

The finishes of the products may vary between suppliers. In addition the terms (eg 'textured', 'matt') can mean different  things to different people. Customers must be satisfied that the finish of the product purchased is suitable for their application. e-paint.co.uk cannot take responsibility for differences in finish between suppliers.

Delivery

Whilst every effort will be made to deliver by the time specified, delivery times and dates are estimates only. E-paint.co.uk cannot not take responsibility for late deliveries other than those detailed below.

The term "next day" means next working day and "2 days" means next 2 working days. Deliveries are not made at weekends or on bank holidays. Orders must be placed by 2.00 pm to qualify for that starting day. Orders received after 2.00 pm will be deemed to have been placed the following day.

Complaints

 Delivery

Damaged goods

e-paint.co.uk will credit for damaged goods or loss of product during delivery provided that the damage/loss is notified and signed for on arrival on the delivery paperwork to a maximum of the purchase price or £20.00/kg whichever is the lower. Claims must be made within 48 hours.

Non-delivery

In the event of non-delivery of the goods within five working days of the designated time of delivery, e-paint.co.uk will offer a full refund including VAT if appropriate, handling and delivery charge. No other consequential loss will be considered or accepted.

Returned Goods

Products can be returned to e-paint.co.uk provided that the product remains in its un-opened original packaging and is not older than 3 months from the date of delivery. The cost of return transport and handling will be deducted from any credit together with a 25% administration charge.

Products bought on "special offer" are not eligible for return.

Title

Ownership of the goods/products will remain with e-paint.co.uk until payment is received.

Law

Disputes will be judged under English law.

Further Information

Further information can be obtained from e-paint.co.uk at ral@e-paint.co.uk or by telephone on 01403 820284.